sales@bcdr.sa

Refund Policy

Our return and refund terms

General Policy

We want you to be satisfied with your purchase. This policy outlines our refund and return procedures.

Refund Eligibility

Refunds may be available under the following conditions:

  • Request made within 14 days of purchase
  • Service not delivered as described
  • Technical issues preventing service use
  • Duplicate charges or billing errors

Refund Process

To request a refund:

  1. Contact our support team at legal@bcdr.sa
  2. Provide your order number and reason for refund
  3. Allow 5-10 business days for review
  4. If approved, refund will be processed within 14 days

Non-Refundable Items

The following are not eligible for refunds:

  • Services already fully delivered
  • Customized or personalized services
  • Subscriptions after the first billing period
  • Services used in violation of our Terms

For inquiries about refund policy, Contact us at legal@bcdr.sa